Terms of service

SM HOME CENTER - TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

By using our website smpalani.com and purchasing from SM HOME CENTER, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. COMPANY INFORMATION

• Business Name: SM HOME CENTER
• Website: smpalani.com
• Email: info@smpalani.com
• Business Type: Home Appliances Retailer
• Location: India

3. PRODUCTS & SERVICES

• We sell genuine home appliances including induction stoves, pressure cookers, water geysers, and kitchen equipment
• All products come with manufacturer warranties
• Product images are for reference only; actual products may vary slightly
• We reserve the right to modify product availability and pricing

4. PRICING & PAYMENT

• All prices are in Indian Rupees (INR) and include applicable taxes
• Prices may change without notice
• Payment must be completed before order processing
• We accept UPI, credit cards, debit cards, and net banking
• Payment processing fees may apply based on chosen method

5. ORDERS & DELIVERY

• Orders are subject to product availability
• Delivery times are estimates and may vary
• Risk of loss passes to customer upon delivery
• We are not responsible for delays due to circumstances beyond our control

6. RETURNS & REFUNDS

• Returns accepted within 2 days of delivery
• Customer pays return shipping costs
• 99% restocking fee applies to all returns
• 2 products marked as "Final Sale" cannot be returned
• Items must be in original condition with all packaging

7. WARRANTIES & DISCLAIMERS

• Products carry manufacturer warranties only
• We are not liable for product defects beyond facilitating warranty claims
• No additional warranties are provided by SM HOME CENTER
• Use products according to manufacturer instructions

8. LIMITATION OF LIABILITY

• Our liability is limited to the purchase price of the product
• We are not liable for indirect, incidental, or consequential damages
• Customer assumes all risks associated with product use

9. PRIVACY & DATA

• We collect and use customer information as outlined in our Privacy Policy
• Customer data is protected and not shared with unauthorized parties
• We may use information for order processing and customer service

10. INTELLECTUAL PROPERTY

• All website content, logos, and designs are owned by SM HOME CENTER
• Customers may not reproduce or distribute our content without permission

11. PROHIBITED USES

You may not:

• Use our website for illegal purposes
• Attempt to harm or disrupt our services
• Provide false information during purchases
• Violate any applicable laws or regulations

12. MODIFICATIONS

• We reserve the right to modify these terms at any time
• Changes will be posted on our website
• Continued use constitutes acceptance of modified terms

13. GOVERNING LAW

• These terms are governed by Indian law
• Any disputes will be resolved in Indian courts
• Customer protection laws of India apply

14. CONTACT INFORMATION

For questions about these Terms of Service:

• Email: smhomecenter624601@gmail.com
• Phone: +91-6379913403
• WhatsApp: +91-6379913403

15. SEVERABILITY

If any part of these terms is found invalid, the remaining terms continue to apply.

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Effective Date: 31.07.25 Last Updated: 31.07.25

By placing an order with SM HOME CENTER, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.